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 Forum: Bug Reports   Topic: Classic Shell Start Menu causes explorer lock up

Posted: Tue Apr 04, 2017 9:58 am 

Replies: 68
Views: 22807


That looks novel, but doesn't it mean people might suddenly find the taskbar or any open folder windows disappearing mid-session?

(We're a school - hundreds of users hot-desking around the site every sixty minutes...)

 Forum: Bug Reports   Topic: Classic Shell Start Menu causes explorer lock up

Posted: Mon Mar 27, 2017 3:07 am 

Replies: 68
Views: 22807


Yes, we have that deployed through GPP here - no difference.

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Thu Mar 09, 2017 3:17 am 

Replies: 53
Views: 22261


Okay, I'm now redirecting the Start Menu locally to test the networking side of things. I say locally, it now points to a \\127.0.0.1\Start_Menu share, which is hosted on each local workstation and we sync from the central Start Menu on startup. The reason it needs to be a share of some description ...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Mar 07, 2017 9:08 am 

Replies: 53
Views: 22261


Thanks, good to know.

Do you know of a way for me to find out these things myself from crash dumps, by the way, without bothering you about it?

My technical level: advanced sysadmin, but not programmer.

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Mar 07, 2017 4:27 am 

Replies: 53
Views: 22261


We've had another issue recently too. In this instance, the shell, taskbar and Start Menu continued to be unresponsive (and showing the busy cursor when highlighted) even after several restarts of both Explorer.exe and ClassicStartMenu.exe - the only solution was for the user to log off/on. I manage...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Wed Oct 05, 2016 4:41 pm 

Replies: 53
Views: 22261


That would not explain why Windows 7 clients (without Classic Start Menu) on the same network never experience this issue.

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Oct 04, 2016 10:05 am 

Replies: 53
Views: 22261


https://drive.google.com/open?id=0B67oB ... jNJQ3h2M0U

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Oct 04, 2016 8:45 am 

Replies: 53
Views: 22261


More and more people have been reporting this... :/

http://www.edugeek.net/forums/windows-1 ... ost1489015
http://www.edugeek.net/forums/windows-1 ... nding.html

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Aug 16, 2016 10:02 am 

Replies: 53
Views: 22261


I've uploaded a dump file earlier in the thread.

Here it is again:

https://drive.google.com/open?id=0B67oB ... jNJQ3h2M0U

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Mon Jul 25, 2016 11:32 am 

Replies: 53
Views: 22261


Update: our entire network (i.e. all the switches) is currently being refreshed, so I've been logged on as a local admin user all day with no redirected Start Menu. I've still been experiencing the issue with Classic Start though. Here is a link to a dump file I created during an explorer.exe hang t...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Jul 12, 2016 10:29 am 

Replies: 53
Views: 22261


My issue with that is that we do NOT experience fileshare performance issues in any other respect on this network that would indicate a problem. Also, the Start Menu redirection works absolutely flawlessly on all Windows 7 machines (using the built-in shell) and always has, as indeed on any Windows ...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Jul 08, 2016 1:21 am 

Replies: 53
Views: 22261


Update: while the change above did improve the situation, the problem is still occurring. Persistent interface hangs are causing whole classes to have to move rooms! :/

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Tue Mar 22, 2016 1:23 pm 

Replies: 53
Views: 22261


Apologies for not responding earlier - yes, it's made a dramatic difference! :) Many thanks again to those who contributed above.

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Sun Feb 14, 2016 4:05 am 

Replies: 53
Views: 22261


Alrighty, we'll give that a go - it's half-term this week so they can come back to a bit of a different look-and-feel on the Start Menu :)

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Sat Feb 13, 2016 12:48 pm 

Replies: 53
Views: 22261


There are two problems with that: 1) The Start Menu does need to remain redirected for us. Either way... 2) The Group Policy setting to redirect the Start Menu is designed to essentially point the "All Programs" folder list at the specified location. It does NOT change the Windows "pi...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Sat Feb 13, 2016 12:05 pm 

Replies: 53
Views: 22261


In 2), do you mean a Group Policy setting?

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Sat Feb 13, 2016 4:01 am 

Replies: 53
Views: 22261


That's right, Gaurav - it's about an option to use %Localappdata% instead of %Appdata% (which might be redirected) by default.

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Feb 12, 2016 1:48 pm 

Replies: 53
Views: 22261


Quoting you above: "But if the start menu is also on the network, it might not actually make a difference." Presumably because it will try to access "AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu" instead. Anything on AppData\Roaming is redirected...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Feb 12, 2016 1:10 pm 

Replies: 53
Views: 22261


Also, just to clarify: the problem isn't that it's "slow", i.e. it just takes a few seconds to appear... once Classic Start Menu / Taskbar is in that state, it NEVER appears and seems to get locked in that state. If you restart Explorer through the Task Manager, everything is fine (but nor...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Feb 12, 2016 1:07 pm 

Replies: 53
Views: 22261


True, but if the Classic Start Menu didn't try to access AppData\Roaming\ClassicShell\Pinned every time it's clicked, that wouldn't matter. We don't use or need pinned apps. Obviously other people would, but a configurable option to disable them (defaulting to off) shouldn't inconvenience any other ...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Feb 12, 2016 12:45 pm 

Replies: 53
Views: 22261


That's my point, hence the feature request...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Feb 12, 2016 11:28 am 

Replies: 53
Views: 22261


That's entirely possible, but if so there's nothing I can do about it. The network or file server may well be congested at times and we've no money to replace (bits of) either. I imagine the problem is the same as in this thread: http://www.classicshell.net/forum/viewtopic.php?f=12&t=3256 Based ...

 Forum: Bug Reports   Topic: Win10: Windows Explorer sometime stops working

Posted: Fri Feb 12, 2016 2:15 am 

Replies: 53
Views: 22261


I think we're having the same problem at the school I work at too. The Start Menu and entire Taskbar will sometimes freeze, seemingly at random. Restarting Explorer would fix it, but that's not a workable solution for hundreds of staff and students, most of whom don't have access to Task Manager any...
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