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 Forum: Bug Reports   Topic: Classic Shell Start Menu causes explorer lock up

Posted: Thu Sep 28, 2017 4:18 am 

Replies: 68
Views: 22807


I've uploaded the logs from Process Monitor around the time of the crash.
Hopefully something sticks out.
Is it worth me running the ProcDump tool when Explorer is crashed?

 Forum: Bug Reports   Topic: Classic Shell Start Menu causes explorer lock up

Posted: Wed Sep 27, 2017 11:15 pm 

Replies: 68
Views: 22807


Computer crashed again last night, captured all explorer events throughout the day up until the crash (2.8M Events if you want to know) I'll trawl through them and get rid of the gumf and upload the rest.

 Forum: Bug Reports   Topic: Classic Shell Start Menu causes explorer lock up

Posted: Wed Sep 27, 2017 7:33 am 

Replies: 68
Views: 22807


I've uploaded the crash dumps from my machine to the MediaFire link in the above article, not sure if it will help though as these weren't captured when the freeze occurs. Explorer didn't crash because of the thread issue though. That occurs randomly and is near impossible to re-create. I've set up ...

 Forum: Bug Reports   Topic: Classic Shell Start Menu causes explorer lock up

Posted: Wed Sep 27, 2017 6:31 am 

Replies: 68
Views: 22807


I've been having the issue with several Windows 10 1607 / CS 4.3.0 clients, updated to Windows 10 1703 / CS 4.3.1 and still have the same problem. I would really like to get to the bottom of this issue, I've got a user that's UI is locking up every 30 minutes or so. If you let me know what tools you...
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