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twirtz4162
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Posted: Sat Aug 20, 2016 5:07 pm |
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Joined: Sat Aug 20, 2016 4:33 pm Posts: 3
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Installed Classic Shell 4.3.0 on Win10 version 1511 computer. Get two errors during install; "ClassicExplorer32.dll failed to register. HRESULT -2147024891. Contact your support personnel." Later I get the same error for ClassicExplorer64.dll and same HRESULT number. Using procedures listed in the forum via Internet Explorer, tools, no options are displayed for Classic Explorer. Completely removed Classic Shell and re-installed. Same errors during install. How do I fix this? Other parts of Classic Shell seem to be working okay. Thanks Ted
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Gaurav
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Posted: Sat Aug 20, 2016 10:58 pm |
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Joined: Thu Jan 03, 2013 12:38 am Posts: 5341
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If you have an anti-virus, it could be preventing Classic Shell files from being registered. Try to temporarily disable it and install again.
Or as Ivo said, it can be a registry permissions issue.
_________________ Links to some general topics:● Compare Start Menus ● Read the Search box usage guide.
I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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twirtz4162
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Posted: Tue Aug 23, 2016 6:25 pm |
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Joined: Sat Aug 20, 2016 4:33 pm Posts: 3
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Your proposal that antivirus might be the culprit was correct. I paused my antivirus and after windows registered all its objections I attempted a reinstall. It offered a "Repair"option which I clicked. After a few seconds it announced installation was successful. No error messages. I restarted antivirus and then opened a windows explorer window. I can now optionally activate the Classic Shell toolbar. Consider this case solved and closed. Thanks
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Gaurav
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Posted: Tue Aug 23, 2016 10:27 pm |
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Joined: Thu Jan 03, 2013 12:38 am Posts: 5341
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twirtz4162
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Posted: Tue Aug 23, 2016 10:56 pm |
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Joined: Sat Aug 20, 2016 4:33 pm Posts: 3
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The Antivirus I use is Kaspersky Internet Security 2016. I have a multi user license and have it installed on another desktop. Had no problem installing C S 4.3.0 on that computer, while leaving Kaspersky running. It has been updated to Win 10 build 1607. MS disabled Classic Shell when update occurred but "Repair" got it back. It is newer with UEFI bios. The desktop with the update problem (now resolved) is still running Win10 build 1511. It is an older desktop using MBR bios. Hope that helps. Thanks
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