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gstratig
PostPosted: Sat Aug 05, 2017 6:09 am 
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After the aug 4 update KB 4021572 for Windows 10, classic shell and windows cycle start cycle back and forth making classic shell unusable. I cant live without classic shell. thanks
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Ivo
PostPosted: Sat Aug 05, 2017 8:46 am 
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I installed that update but I don't see any problems. If Explorer is crashing, you need to create a crash dump. Here's how: http://www.classicshell.net/forum/viewt ... p?f=12&t=6
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Gaurav
PostPosted: Sat Aug 05, 2017 12:04 pm 
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Are you on Classic Shell 4.3.0 or an older version?

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Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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gstratig
PostPosted: Sat Aug 05, 2017 3:18 pm 
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Reinstalled/downloaded 4.3 to make sure. same issue -- screen cycles rapidly back and forth from Windows to classic shell in a loop not allowing any operation--even hard to uninstall as the cycling is constant. ran Windows Malicious detection-KB890830-x64-V5.50. results all good. tried to create dump but no luck. now running antivirus to check
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Gaurav
PostPosted: Sat Aug 05, 2017 10:19 pm 
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This means Explorer.exe is crashing. I know it's hard to recover out of this crashing loop but only a crash dump will allow determining the cause of the crash: viewtopic.php?f=12&t=6

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Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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gstratig
PostPosted: Wed Aug 09, 2017 8:49 am 
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hope this helps... still cycling and unable to use


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Gaurav
PostPosted: Thu Aug 10, 2017 6:12 am 
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The Utility report won't help. Only a crash dump (if you can capture one) while Explorer is crashing would give some idea of what's crashing it. I know it's difficult to capture a crash dump when it's a crashing loop you can't get out of but try all the methods listed there: viewtopic.php?f=12&t=6

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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