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PostPosted: Wed Mar 05, 2014 11:08 am 
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I have been having a problem renaming and moving folders in Win 8.1 since the first week in February when I think I installed the latest version of Classic Start Menu. When you search for this issue, many support people are saying it is this software. There is a Folder Fix registry file that is out there, but it has not fixed the issue. Any new folder you create or any existing folder can not be moved or renamed, even if I created it. I am the only user and have full admin rights to all of these folders. Anyone else reporting this? You can move and rename files normally but no folders.


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PostPosted: Wed Mar 05, 2014 10:14 pm 
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Download the Classic Shell Utility from here: http://www.classicshell.net/downloads/
Run it and send me the log file.


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PostPosted: Wed Mar 05, 2014 10:20 pm 
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Here you go.


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PostPosted: Wed Mar 05, 2014 10:29 pm 
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BTW, I found this: http://www.networksteve.com/windows/top ... 99&Posts=1
Some person is getting a similar problem after installing a Windows patch.


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PostPosted: Wed Mar 05, 2014 10:40 pm 
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I don't see anything suspicious in the log file. Try this:
Open Regedit. Go to HKCU\Software\IvoSoft\ClassicStartMenu\Settings
Create a new DWORD value named "DisablePinExt"
Set it to 1
Log off and log in
See if the problem gets fixed


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PostPosted: Wed Mar 05, 2014 10:51 pm 
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This is not related to Classic Shell. This happens when the folder descriptions key is damaged. Download the REG file here: http://cid-fb5a28bc4a1cc9b6.skydrive.li ... ptions.rar and merge it into the Registry to fix the error.

Note: Since this is not related to Classic Shell, we bear no responsibility for what happens to your system from registry fixes. Always back up your full registry first using a tool like ERUNT or export the keys before you modify them.

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I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.


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PostPosted: Wed Mar 05, 2014 11:38 pm 
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Yeah I saw that about Windows Update KB2911106 also so I have removed that before I contacted you. I did the Regedit addition and still have the problem. I think I have also tried the folder description registry fix from Win 7 also but I am doing that now.


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PostPosted: Wed Mar 05, 2014 11:43 pm 
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If you still suspect Classic Shell is the cause, of course you can uninstall it to remove any doubt. Your settings will be preserved if you choose to install again later.


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PostPosted: Wed Mar 05, 2014 11:48 pm 
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The last folder description fix didnt help. Has anyone else reported this? If other support people are saying it is suspected dont you think you guys should fix this? I want to continue to use Classic Shell.


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PostPosted: Wed Mar 05, 2014 11:51 pm 
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I need to reproduce the problem first before I can fix it.

Also you need to confirm that the problem is caused by Classic Shell. Uninstall it and see if that improves things. If nothing changes then Classic Shell is not the reason.


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PostPosted: Wed Mar 05, 2014 11:59 pm 
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Well I dont know how you guys got into this, but I just uninstalled you and I still have the problem. So I guess its something windows will have to fix. Its so frustrating.


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PostPosted: Thu Mar 06, 2014 12:07 am 
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Did you restart or at least log off after uninstalling Classic Shell? There may still be some active components until you close the current session.


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PostPosted: Thu Mar 06, 2014 9:45 am 
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restarted


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PostPosted: Thu Mar 06, 2014 9:52 am 
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OK, then all pieces of Classic Shell should be gone by now. That means something else is causing your problem. One possibility is the File Menu tool that you have installed. It sounds like the kind of tool to mess with context menus (renaming is a context menu operation).


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PostPosted: Thu Mar 06, 2014 10:09 am 
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I have had that for years and had it 2 mos b4 Win 8.1 so I dont think its that but I will try that.


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PostPosted: Thu Mar 06, 2014 6:59 pm 
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FYI....it wasnt the File Menu Tool either. This started sometime after 2/9/14 so I kinda knew it wasnt anything I had b4.


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