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Clemens
PostPosted: Fri Aug 07, 2015 4:07 am 
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Joined: Fri Aug 07, 2015 4:04 am
Posts: 10
If no user picture is selected, classic shell 4.2.3 crashes constant, OS is Windows 10 home 64x.
From the moment as a picture for your account is selected, it runs fine.

Version is 4.2.3 RC

Maybe the issue is already known, if not I'm glad that I can help.

EDIT probably it has something to do with this: viewtopic.php?f=7&t=4822
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Gaurav
PostPosted: Fri Aug 07, 2015 6:49 am 
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Joined: Thu Jan 03, 2013 12:38 am
Posts: 5341
Yes reproduced the crash on a new user account with no user account picture set. No it's not related to that other crash. It's a slowdown actually which causes Explorer.exe to restart. But you're right it's caused by the missing user account picture.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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Ivo
PostPosted: Fri Aug 07, 2015 7:21 am 
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Posts: 5331
Please, capture a crash dump following these instructions: viewtopic.php?f=12&t=6
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Clemens
PostPosted: Sat Aug 08, 2015 2:44 am 
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Joined: Fri Aug 07, 2015 4:04 am
Posts: 10
If I use the slowdown command, I get the dumps in the zip. I hope they are ok.
If I use the crash command and open the start menu, this is what comes on the screen, a dumpfile is not created.

[11:39:51] Exception: E06D7363.?AVResultException@wil@@
[11:39:51] Exception: E06D7363.msc
[11:39:51] The process has exited.
[11:39:51] Dump count not reached.


Attachments:
Procdump.zip [3.22 MiB]
Downloaded 50 times
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Clemens
PostPosted: Mon Aug 10, 2015 4:01 am 
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Joined: Fri Aug 07, 2015 4:04 am
Posts: 10
I tested it with 4.2.4, and the issue is fixed. (I know in the release notes was written that all known issues were fixed, but I thought I test it to be sure)
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