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Before posting a bug report or a feature request, search the forum for an older post on the same topic. If you are reporting a crash, try capturing a crash dump. You can find instructions here: How to capture crash dumps



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PostPosted: Fri Jun 14, 2013 11:38 am 
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Joined: Fri Jun 14, 2013 11:25 am
Posts: 1
When I click by mouse right button on the icon of external drive,
I am getting error message "Microsoft Visual C ++ Runtime Library":Runtime Error: Program c:\windows\explorer.exeAny idea on how to fix this problem?


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PostPosted: Fri Jun 14, 2013 11:47 am 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5331
Capture a crash dump as shown in the link in the "Forum rules".
In this particular case open a command prompt, type "procdump explorer.exe" (don't press Enter)
right-click on a drive to get the error
Click on the command prompt and press Enter
Do this 3 times, zip the dmp files and attach them here.


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