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Please, keep discussions on topic and in the right forum. The start menu topics go into the Classic Start Menu forum, etc. This makes it easier for people to locate topics they are looking for.
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zzzzk
PostPosted: Thu Jul 28, 2016 11:01 am 
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Joined: Thu Jul 28, 2016 10:57 am
Posts: 6
Hello,

Love classic shell, but after upgrading to windows 10, windows explorer continuously crashes after I try to use classic shell. Any fix? I have version 4.2.5c. Thank you.
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Gaurav
PostPosted: Thu Jul 28, 2016 11:22 am 
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Try the beta version of Classic Shell, 4.2.7 from the home page. If that version also crashes, please capture a crash dump as per these instructions: viewtopic.php?f=12&t=6

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I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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zzzzk
PostPosted: Thu Jul 28, 2016 12:35 pm 
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Gaurav wrote:
Try the beta version of Classic Shell, 4.2.7 from the home page. If that version also crashes, please capture a crash dump as per these instructions: viewtopic.php?f=12&t=6



Ok, I'll try it. Thank you for the quick response.
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zzzzk
PostPosted: Fri Jul 29, 2016 11:37 pm 
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Did not work. will send log.
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zzzzk
PostPosted: Sat Jul 30, 2016 12:58 pm 
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I uploaded a zip file of two dump files on MediaMire ClassicShell account. These both showed crashes of sttray64.exe and explorer.exe at time of installation and activation of classic shell. Please advise how to fix. Thank you. File too big for forum upload. File has my forum name zzzzk.
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Ivo
PostPosted: Sat Jul 30, 2016 1:11 pm 
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Your crash is related to IDTNC64.cpl, which is probably not compatible with Windows 10. Search the Internet and you'll see many people complaining about it.

I don't know what sttray64.exe is. The crash doesn't seem to be related to Classic Shell. None of the Classic Shell code is even loaded by that process.
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zzzzk
PostPosted: Sat Jul 30, 2016 1:15 pm 
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Ivo wrote:
Your crash is related to IDTNC64.cpl, which is probably not compatible with Windows 10. Search the Internet and you'll see many people complaining about it.

I don't know what sttray64.exe is. The crash doesn't seem to be related to Classic Shell. None of the Classic Shell code is even loaded by that process.



Ok, thank you for the quick response. I'll check into it. FYI, I looked up the sttray64.exe and it also has to do with teh IDT audio driver. Why would an audio driver interfere with classic shell? Any way to prevent this while I look for another driver? Thank you
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zzzzk
PostPosted: Sat Jul 30, 2016 1:31 pm 
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I uninstalled the IDT driver, rebooted, renamed the cpl that remained just in case. Now classic shell is working and so is the sound. Thank you for your help! :D :D :D
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Gaurav
PostPosted: Wed Jul 26, 2017 11:14 am 
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Besides IDT, there is ONE MORE driver that I've found which crashes Control Panel. Realtek's audio driver if you haven't updated it, contains RtkAPO.dll which has the same effect as IDT's CPL file.

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● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and did Classic Shell's testing and usability/UX feedback.
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